BetterTrip is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data:
BetterTrip collects personal information only as necessary to provide travel services, process Bookings, and improve your travel experience. This information may include, but is not limited to, your name, contact information, passport details, and payment information.
Your personal information is used primarily for the purpose of processing your Booking, communicating with you about your tour, and managing travel arrangements. We may also use this information to inform you about updates, promotions, or additional services related to Better Trip, unless you opt out of such communications.
BetterTrip may share your information with third-party suppliers and service providers, such as airlines, hotels, and tour operators, solely to fulfill the services booked. We do not sell, rent, or trade your personal information with unrelated third parties. In certain cases, we may also share your information to comply with legal obligations or to protect the rights, property, or safety of BetterTrip and its travellers.
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, or misuse. While we strive to safeguard your data, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
BetterTrip retains your personal information only as long as necessary for the purposes outlined in this policy or as required by applicable laws.
You have the right to request access to, correction of, or deletion of your personal information held by BetterTrip, subject to certain exceptions. To make such requests or to withdraw consent for specific uses, please contact us at support@bettertrip.com.au.
BetterTrip reserves the right to update this Privacy Policy at any time. Changes will be posted on our Website, and continued use of our services after such changes constitutes acceptance of the updated policy.
BetterTrip’s Website and our services are intended for use by individuals and entities located within Australia. We do not specifically target or market to residents of the European Union (EU) or European Economic Area (EEA), nor do we knowingly process personal data in a manner that subject use to the General Data Protection Regulation (GDPR).
If you access BetterTrip’s Website or services from outside Australia, including the EU/EEA, you acknowledge and agree that the laws and regulations governing your personal data, including the GDPR, may not apply to our operations. By using this Website or our services, you consent to the processing of your personal data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and its associated principles.