At BetterTrip, we make your journey to Japan effortless, inspiring, and surprisingly affordable. Whether you're drawn by cherry blossoms in Kyoto, neon nights in Tokyo, or the peaceful charm of a mountain ryokan — our expertly curated tours offer the perfect balance of comfort, culture, and value.
Australian and New Zealand passport holders can enter Japan visa-free for short-term stays (up to 90 days) for tourism. Just make sure your passport is valid for at least 6 months beyond your travel dates.
A: Many of our group tours are fully guided, with professional English-speaking local guides accompanying you in each destination. Some itineraries are semi-guided, where a guide is provided only for certain parts of the trip—such as city tours or cultural activities. For multi-city tours, guides will generally meet you at each location but will not travel with you during international flights or intercity train transfers, unless otherwise stated in the itinerary.
Our packages include stays in carefully selected 3-, 4-, and 5-star hotels, chosen for their comfort, cleanliness, and convenient locations. Some tours may also feature a night in a traditional Japanese-style inn (ryokan) for an authentic cultural experience.
All flight-inclusive packages include checked luggage (usually 20–30kg) and carry-on (typically 7kg). For Japan Rail travel, we recommend keeping your luggage compact and manageable due to limited space on bullet trains (Shinkansen). Lightweight suitcases make it easier to handle during transfers and ensure a smoother travel experience throughout the tour.
Most of our Japan tours are family-friendly. Children’s pricing may vary depending on the tour and room configuration. Some group tours may not be suitable for very young children due to longer travel days. Please check each tour’s details or contact us for family-specific recommendations.
Tipping is not customary in Japan, but some of our tours may include tipping for guides and drivers. If your itinerary doesn’t specify tipping details, feel free to contact us for confirmation.
Most of our Japan group tours accommodate 10 to 48 travellers. If you prefer a smaller, more personalised experience, we recommend our premium or private tours designed for smaller groups.
Yes. Most itineraries include free time in major cities like Tokyo, Osaka, or Kyoto for shopping, cultural visits, or relaxation. Optional tours may also be offered during these periods.
Yes. We offer both group tours and fully customisable private tours. If you’re looking for a more flexible or themed experience (e.g., cherry blossoms, anime, food tours), we can tailor a trip to suit your interests.
Yes. If you choose a twin-share package and are travelling alone, you can request to be paired with another solo traveller of the same gender. You’ll need to complete a Room Sharing Agreement Form before departure. If no match is available, the single supplement will apply.
Triple share rooms in Japan can be limited due to smaller room sizes in many hotels. Some 4- and 5-star properties may offer rollaway beds, but this is not guaranteed. Please check the itinerary details or contact us to confirm availability before booking.
Absolutely. We can adjust your flights or hotel bookings for an additional fee. The difference in airfare and hotel rates will apply, along with a service fee of AUD $88 per person per change.
While travel insurance is not mandatory, we strongly recommend all travellers purchase comprehensive insurance that covers trip cancellations, medical emergencies, baggage loss, and COVID-19 disruptions. Your insurance should be valid for the entire travel period, starting from the day you depart.
Yes, we’ll do our best to accommodate dietary needs (vegetarian, halal, gluten-free, etc.). However, options may be limited in certain areas. Please notify us at the time of booking and inform your tour guide on arrival.
Solo travellers are welcome! You can choose to pay a single supplement for a private room or request room sharing with another solo traveller of the same gender (subject to availability and a completed Room Sharing Agreement Form).
Our Japan tours use a mix of coaches, public transportation, and bullet trains (Shinkansen) for intercity travel—providing a fast, comfortable, and authentic way to experience Japan.
Some of our flight-inclusive and land-only packages include group airport transfers at designated times. In certain cases, only one-way transfer is provided—either from the airport to the hotel or from the hotel to the airport. If your arrival or departure does not align with the scheduled transfer time, you will need to arrange your own transportation at your own expense. Please refer to your itinerary or contact us for exact transfer details.
Yes. Many of our Japan tours feature seasonal highlights, such as cherry blossom viewing in spring or vibrant foliage in autumn. Some itineraries also offer optional activities like tea ceremonies, sumo wrestling, samurai performances, or day trips to Mt. Fuji. These experiences can be found in the itinerary or arranged directly with your local guide during the tour. If you're unsure, feel free to ask us to help match you with the most suitable tour.
For budget or fixed-date tours, the itinerary is set and cannot be changed after confirmation. For private tours, changes can be made before final confirmation, subject to availability and additional costs.
We accept Visa, MasterCard, AMEX, PayPal, and bank transfer. Some promotions also support Afterpay or ZipPay. A deposit is required to confirm your booking, with the balance due by the specified deadline.
Vietnam is a land of vibrant contrasts — from the ancient streets of Hanoi to the lantern-lit charm of Hoi An, and the lush waterscapes of Halong Bay to the buzzing energy of Ho Chi Minh City. BetterTrip tours are designed to highlight the best of Vietnam with comfort, value, and authenticity. Our local expertise, curated itineraries, and attentive service ensure a seamless and unforgettable journey.
Yes. Australian and New Zealand passport holders need a visa to enter Vietnam. It allows single or multiple entries and is valid for up to 90 days. The fee is USD $25 (single entry) or $50 (multiple entry), and your passport must be valid for at least 6 months beyond your travel dates.
Many of our group tours are fully guided, with professional English-speaking local guides accompanying you at each destination. Some itineraries are semi-guided, where a guide is provided only for certain segments—such as city tours, cultural activities, or day trips. For multi-city itineraries, guides will typically meet you at each location but may not accompany you during domestic flights or intercity transfers, unless specified in the itinerary.
Our packages feature carefully selected 3-, 4-, and 5-star hotels, chosen for their comfort, cleanliness, and convenient locations. Some tours may also include unique stays like an overnight Halong Bay cruise or a local boutique hotel for an authentic experience.
Flight-inclusive packages usually include checked luggage (20–30kg) and carry-on (typically 7kg). For domestic flights and cruises, we recommend keeping your luggage light and manageable due to limited space during transfers and on vehicles.
Many of our Vietnam tours are family-friendly. Children’s pricing may vary depending on the tour and room configuration. Some itineraries may not be suitable for very young children due to longer travel days or boat travel. Please contact us for family-specific recommendations.
While tipping is not mandatory, it is customary and appreciated in Vietnam—especially for local guides, drivers, and service staff. Some of our tours include tipping in the package, while others may provide tipping suggestions in the itinerary.
Our Vietnam group tours usually accommodate 10 to 40 travellers, depending on the tour type. If you prefer a more intimate travel experience, we recommend our premium small-group or private tour options.
Yes. Most itineraries include free time in popular destinations such as Hanoi, Hoi An, or Ho Chi Minh City. You can shop, relax, or explore on your own. Optional activities may also be available during these times.
Yes. We offer both fixed group tours and fully customisable private tours. If you’re looking for a more flexible or themed experience (e.g., food tours, historical sites, nature escapes), we can tailor a trip to match your interests.
Yes. If you book a twin-share package and are travelling solo, you can request to be matched with another solo traveller of the same gender. A completed Room Sharing Agreement Form is required. If no match is found, the single supplement will apply.
Triple share rooms are available at some hotels, though space may be limited. Some 4- and 5-star properties may offer rollaway beds, but this is not guaranteed. Please check with us before booking to confirm availability.
Absolutely. We can adjust your flights or hotel bookings for an additional fee. Changes in airfare and hotel rates will apply, along with a service fee of AUD $88 per person per change.
Travel insurance is not mandatory but is strongly recommended. Your policy should cover medical emergencies, cancellations, lost baggage, and travel delays, including COVID-19 disruptions. It must be valid for the entire travel period starting from your departure date.
Yes. We will do our best to accommodate dietary requests, such as vegetarian, halal, or gluten-free meals. Please notify us when booking and remind your tour guide on arrival. Note that in rural areas, options may be limited.
Our Vietnam tours use a mix of private air-conditioned coaches, domestic flights, boats (e.g., Halong Bay cruises or Mekong Delta), and short walking segments to provide a comfortable and authentic travel experience.
Some of our flight-inclusive and land-only packages include group airport transfers at designated times. In some cases, only one-way transfer is included. If your arrival or departure does not align with scheduled times, you’ll need to arrange your own transportation. Please refer to your itinerary or contact us for details.
Yes. Many Vietnam tours highlight seasonal events like Tet Festival, Mid-Autumn Festival, or Lantern Festival in Hoi An. Optional experiences such as cooking classes, water puppet shows, or scooter food tours may be available depending on your itinerary.
For fixed-date group tours, the itinerary cannot be changed after booking. For private or custom tours, changes can be made prior to final confirmation, subject to availability and any applicable costs.
We accept Visa, MasterCard, AMEX, PayPal, and bank transfers. Some promotions also support Afterpay or ZipPay. A deposit is required to confirm your booking, and the balance is due by the deadline specified in your confirmation.
BetterTrip offers an unforgettable journey through Mongolia with carefully curated itineraries, small group sizes, and local expert guides. From staying in traditional Ger camps to exploring vast steppes and cultural wonders, we combine comfort with authentic experiences—making it easy for travellers to connect with Mongolia’s rich heritage and breathtaking landscapes.
Our Mongolia tours feature a mix of accommodations to enhance your cultural experience. You’ll stay in quality 3-, 4-, or 5-star hotels in Ulaanbaatar, and spend nights in traditional Ger camps in the countryside. Ger camps are typically communal, with shared bathroom facilities, though some upgraded or luxury camps offer private en-suite options. Please refer to your specific itinerary for accommodation details.
Many of our group tours are fully guided, with professional English-speaking local guides accompanying you at each destination. Some itineraries are semi-guided, where guides are provided only for specific segments—such as city tours, cultural activities, or day trips. For multi-city itineraries, guides will typically meet you in each location, but may not accompany you during domestic flights or intercity transfers, unless otherwise stated.
Our Mongolia tours typically accommodate 2 to 20 travellers, offering a more intimate experience and allowing for personalised service and better group dynamics.
Yes. Most of our Mongolia itineraries include some free time, especially in cities like Ulaanbaatar, where you can explore local markets, museums, or enjoy dining at your own pace. In the countryside, free time may be more limited due to logistics and distances between locations, but we aim to provide a balance between guided activities and personal downtime.
Yes. If you're travelling alone and book a twin-share package, you can request to be paired with another solo traveller of the same gender. A Room Sharing Agreement Form will need to be completed before departure. If no match is available, the single supplement fee will apply.
In Mongolia, most hotel rooms and Ger camp accommodations are designed for a maximum of two people. Triple share is generally not available, especially in traditional Ger settings where space and layout are limited. If you're travelling in a group of three, separate room arrangements will likely be required. Please check with us before booking for the most suitable options.
Absolutely. We can adjust your flights or hotel bookings for an additional fee. Changes in airfare and hotel rates will apply, along with a service fee of AUD $88 per person per change.
Transportation varies depending on the region. In Ulaanbaatar, we use comfortable air-conditioned buses for city tours. For countryside travel, we use 4WD Russian minivans or similar off-road vehicles suited to Mongolia’s rugged terrain. Some itineraries may also include domestic flights between major cities to reduce travel time.
Australian and New Zealand passport holders can enter Mongolia visa-free for tourism purposes for up to 30 days, valid through 31 December 2025. Your passport must be valid for at least six months from the date of entry and contain at least two blank pages for visa stamps.
Yes, group airport transfers are included for many tours at designated times on the first and last days of the itinerary. If your flight arrives or departs outside of these scheduled times, you will need to arrange your own transportation at your own expense.
Yes. Depending on the itinerary and local weather conditions, you may be able to enjoy optional activities such as camel riding, horse trekking, and traditional cultural performances. These can usually be arranged with your local tour guide during the trip.
For fixed-date group tours, the itinerary cannot be changed after booking. For private or custom tours, changes can be made prior to final confirmation, subject to availability and any applicable costs.
We accept Visa, MasterCard, AMEX, PayPal, and bank transfers. Some promotions also support Afterpay or ZipPay. A deposit is required to confirm your booking, and the balance is due by the deadline specified in your confirmation.
We partner with airlines and the China Tourism Board to run exclusive promotional campaigns. In many cases, we receive subsidies or marketing incentives to promote inbound tourism, which allows us to offer heavily discounted packages. These deals are typically only available on selected dates and from specific departure cities (e.g., Melbourne or Sydney).
Certain budget group tours are restricted to adult travellers (18+). This is because the promotional support from the China Tourism Board applies specifically to adult visitors, as part of a program designed to promote China tourism to the international market. Unfortunately, the reward does not extend to travellers under 18.
Government incentives for inbound tourism only apply to adult travellers. As such, we’re unable to offer the same level of discounts for children. In some cases, the net cost of a child’s seat and accommodation (particularly in twin-share rooms) may exceed the adult promotional rate.
Triple share is generally available in 5-star hotels, where a rollaway bed can be provided. However, most 3- and 4-star hotels in China do not offer true triple rooms. If triple share is essential, we recommend selecting a premium or private tour with confirmed hotel options that support this.
Yes. All flight-inclusive packages use full-service carriers that include both checked baggage (usually 20–30kg) and carry-on baggage (typically 7kg). The exact allowance will be confirmed once flight details are issued.
We recommend travelling with no more than: 1 piece of checked luggage (max. 23kg), and 1 piece of carry-on (max. 7kg) per person. This is to avoid issues with weight restrictions on domestic flights and high-speed rail within China, where space is limited.
Good news! China currently offers visa-free entry for Australian and New Zealand passport holders for stays of up to 30 days, valid until 31 December 2025. Make sure your passport is valid for at least six months beyond your travel dates.
Your package includes professional English-speaking local guides in each city. There is no tour leader traveling with you between cities. You’ll be unaccompanied during international flights or domestic transport (trains or flights), but you’ll be met on arrival in each destination.
Tipping is not included in most of our budget group tours and is payable locally. The expected amount will be listed in your itinerary. Some premium and private tours may include tipping—please refer to your specific package for details.
Yes! We can customise your flight dates for an additional fee. We will use the flight portion of your tour package as a credit and rebook flights at current market prices. The difference in fare plus a service fee of AUD $88 per ticket will apply.
Yes. If you book a twin-share package and don’t have a travel companion, you can request to be matched with another solo traveller of the same gender. You’ll need to complete a Room Sharing Agreement Form before departure. If no match is found, the single supplement will apply.
Yes, a single supplement applies to solo travellers who wish to have their own room. However, to avoid this fee, you can choose the twin-share option and request to be paired with another solo traveller (subject to availability).
Most group tours have 20 to 30 travellers per group. Some budget tours may have larger groups, while private tours are fully customised for your travel party only. If you prefer smaller group sizes, we recommend choosing our premium or private tours.
We will do our best to accommodate dietary requests (e.g., vegetarian, gluten-free), but please note that options may be limited in some destinations. Make sure to notify us at the time of booking, and also inform your local guide upon arrival.
Yes. In addition to group tours, BetterTrip offers customised private tours with flexible itineraries, your choice of hotels, and private guides. These are ideal for families, couples, or small groups who prefer a more personalised experience.
Once the group tour is confirmed, itinerary changes are not allowed for budget or fixed-date tours. For private tours, changes can be made before the final confirmation, subject to availability and additional cost.
Yes. All travellers must have comprehensive travel insurance that covers trip cancellation, medical emergencies, baggage loss, and COVID-19 disruptions. You’ll need to provide your policy details before departure.
We accept Visa, MasterCard, AMEX, bank transfer, and PayPal. Some promotions also support installment options via Afterpay or ZipPay. A deposit is required to secure your booking, with the balance due by the specified deadline.
Yes. Most itineraries include some free time in major cities like Shanghai or Beijing for shopping, personal exploration, or rest. Optional activities may also be offered during free periods.
Yes. Optional activities are available in many cities (e.g., acrobatic shows, night cruises). These can be booked with your tour guide on the spot. Payment is usually accepted in cash (RMB) or via WeChat/Alipay.
Our Australia tours include stays in quality 3- to 5-star hotels, selected for their comfort, cleanliness, and central locations. In remote or nature-based areas (like Uluru or the Great Ocean Road), we partner with well-rated lodges or resorts to ensure a comfortable experience close to nature.
Most of our tours are semi-guided, with professional local guides provided for day tours and major attractions. Between cities or regions, you may travel independently, with clear instructions and support provided throughout.
Group sizes vary depending on the tour, but most of our Australia group departures host between 10 to 48 travellers. For a more intimate experience, we also offer private or small-group upgrades.
Most of our Australia tours do not include domestic flights by default. However, flights between major cities (such as Sydney, Melbourne, Cairns, or Alice Springs) can be arranged as optional add-ons. We're happy to assist with booking these flights and ensuring your travel connections are smooth and well-coordinated.
Yes. Our itineraries are designed to include a balance of guided activities and free time, especially in major cities, so you can relax, explore independently, or join optional experiences.
Absolutely. We can help you adjust your travel dates for an additional fee. Extra nights of accommodation, airport transfers, and activity add-ons can also be arranged upon request.
Yes, we strongly recommend all travellers purchase comprehensive insurance that covers trip cancellations, medical emergencies, luggage loss, and any unexpected delays or disruptions.
Some tours include group transfers at scheduled times. If your arrival or departure falls outside of these windows, you'll need to arrange a private transfer or taxi at your own expense. Check your itinerary or contact us for details.
Most tours include daily breakfast and selected meals as listed in your itinerary. Some tours feature special local dining experiences such as bush BBQs, winery lunches, or seafood dinners.
Australia is vast, so some tours involve longer road journeys or domestic flights between regions. We do our best to keep travel times reasonable and include scenic stops or overnight stays where needed.
Yes! Many of our Australia tours are family-friendly, especially those focused on wildlife, nature, or coastal cities. Please review the tour details or contact us to find the best option for your family.
Yes. Many tours offer optional experiences such as wildlife encounters, cultural shows, scenic cruises, or guided hikes. In some destinations, you may also find activities like hot air ballooning or reef snorkelling. These can be booked in advance or arranged through your local guide during the tour.
Australia is a year-round destination, but the best time depends on where you're going:
- North (e.g., Darwin, Cairns): May–October (dry season)
- South (e.g., Sydney, Melbourne): October–April for warm weather
- Red Centre (Uluru): May–September for cooler desert conditions
Yes. If you book a twin-share package and are travelling solo, you can request to be matched with another solo traveller of the same gender. A completed Room Sharing Agreement Form is required. If no match is found, the single supplement will apply.
Yes. We do our best to accommodate special dietary requests such as vegetarian, gluten-free, or allergy-sensitive meals. Please notify us at the time of booking and also inform your tour guide upon arrival. Options may be limited in some remote areas.
Australia tours use a mix of modern air-conditioned coaches, domestic flights (if included), ferries, and occasional scenic rail depending on the itinerary. We ensure all transport is comfortable and appropriate for long-distance travel.
We accept Visa, MasterCard, AMEX, PayPal, and bank transfers. Some promotions also support Afterpay or ZipPay. A deposit is required to confirm your booking, and the balance is due by the deadline specified in your confirmation.
Les Miserables
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MJ The Musical
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Torvill&Dean
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